This UPL USA Parcel Logistics Inc. (“UPL USA,” “we,” or “us”) Privacy Policy explains what personal data we collect about you, what we do with it, and how you can control it. This Privacy Policy pertains to our (i) online collection of information, for example our website, our logistics management system, and other online tools, solutions or portals, both external and internal facing (“Online Applications”); (ii) offline collection of information (“Offline Collection”); and (iii) the use of UPL USA’s products, services or applications (collectively, the “Services”).

A. Why does UPL USA collect your information

The term “personal data” can have different meanings depending on applicable law. In general, we use the term “personal data” to mean information that can uniquely identify you, but we will treat information we collect from you as personal data wherever necessary under applicable law.

We may collect and use personal data about you for the following reasons:

1. To provide the Services. For example, we may need your information – and the information of the end consumer – to process the shipment and delivery of your goods.

2. For our internal efforts to operate and improve the Services and UPL USA’s business. This could include:

   • Enabling your use of the Services and fulfilling your requests for certain products and services.
   • Making our website or the Services better.
   • Developing new solutions, services and products.
   • Using the information for internal financial activities like auditing, billing, and forecasting.
   • Performing data analysis to identify ways we can improve the Services, operate more efficiently or expand our business.
   • Verifying and maintaining the quality of our Services.

3. For advertising and marketing purposes. This could include:

   • Sending you information on promotions or surveys we offer, or information about us and our events.
   • Enhancing, personalizing and evaluating the effectiveness of the content of our website, our communications with you, and our advertising and marketing.
4. For our general administrative purposes. For example, we may need your information to tell you about important changes to the Services, Online Applications, manage your registered account, or provide account credit or other customer service to you. We may also need your information to administer promotions or programs we offer.
5. For social-media engagement. We use social-media accounts (including LinkedIn) to engage with the public. This engagement allows us to build online awareness about our company, our products, and services; respond to messages; collect aggregated information; analyze trends; and conduct social-media listening.
6. For security purposes. As necessary to help us protect against, identify, or investigate fraud or other criminal activity.
7. For other legal purposes. If we have a legal obligation, or need to pursue or defend against legal claims.
8. For communication purposes. To get in touch with you.
9. Employment purposes. Applying for a position with us or ongoing employment purposes.

B. How long we keep your information

We will keep your information for as long as necessary to carry out the purposes described above and comply with legal obligations.

C. What information we collect about you

1. Information you provide. We may collect your name, email, address, phone number, demographic details, financial or tax information, or other information when you:

   • Create an account
   • Register for services
   • Subscribe to communications
   • Order or ship a product
   • Contact us

2. Information gathered automatically. This may include:

   • IP address
   • Device information
   • Browser type
   • Operating system
   • Usage data

   We may also collect this via cookies and similar technologies.

   Cookies categories:

   • Essential cookies
   • Performance cookies
   • Functional cookies
   • Marketing cookies

3. Information from third parties. Including public databases and partners.

D. How we share your information

• With service providers and partners
• With legal authorities if required
• During business restructuring

We do not sell your personal data.

E. Third-party analytics

We may use tools such as Google Analytics, CRM platforms, and other services to improve performance.

F. How you can control your information

You can update your data, withdraw consent, or opt out of communications.

G. How we protect your information

We use technical and administrative safeguards.

H. Children’s data

We do not knowingly collect data from children under 13.

I. Third-party links

We are not responsible for third-party websites.

J. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

K. Contact Us

UPL USA Parcel Logistics Inc.
UPL USA
Email: info@uplusaparcel.com
Phone: 1021202120

L. CALIFORNIA PRIVACY RIGHTS

This section remains applicable as per law and describes rights for California residents.

Last Updated: April 2026